Freight & Shipping Charge Policy
All items sold by smartmartstore.com have a set shipping charge based on items weight. Most items ordered from smartmartstore.com are shipped via UPS/FedEx/USPS. Please allow 3-8 Business days for your order to ship and for any additional transit time. If there is an unexpected delay or if any item is on back order, we will email you to let you know.
Many of our items have FREE SHIPPING, but this policy applies only to items marked as free shipping, and being shipped to the United States.
Special delivery items may take additional processing time. Extra heavy items will be shipped via courier, or Truck Freight and may take some extra time to arrive. Please allow at least 1-2 weeks for these items to ship. If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. We do not charge you extra shipping for split shipments.
There may be a $15 Surcharge to reroute any package.